Job: Physician Scheduler I

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Job Description

Physician Scheduler I

Business Office ยท Physcian Services
Plantation, FL
Health Care
Full Time, Days
Weekly Schedule: Monday - Friday 8:00am - 5:00pmOn Call Weekdays (Rotation) 6:00am - 8:00am and 5:00pm - 11:00pm On Call Weekends (Rotation) Saturday and Sunday 6:00am - 11:00pm
Bilingual: None
Bilingual Type: N/A
Posted 10/05/2017
Req # 602
    • Assist with the daily physician staffing needs for all Pediatric Associate weekday and after-hour offices. This position requires a willingness to perform all physician staffing functions efficiently during weekdays as well as 17 on-call weekends per year and 20 on-call weeks of weekday mornings and evenings per year. The position also includes clerical and administrative functions.
    • This list may not include all of the duties that may be assigned.

    • Maintain strictest confidentiality.
    • Make sure that all weekday and after-hour offices are staffed appropriately in order to meet the staffing budget for each office.
    • Identify short-staffed sessions that require open opportunities. Make sure that opportunities are open 3 - 5 weeks in advance as needed.
    • Check opportunities daily and approve or deny requests.
    • Backfill the schedule as necessary due to long term events such as FMLA and departing providers; as well as short term events such as minor illness, family emergencies, jury duty, etc.
    • Make phone calls and send e-mails to obtain coverage for short staffed offices. Notify all managers of any last minute changes.
    • Enter providers in for sick time, vacation time or extra credit as appropriate.
    • Prepare the weekend schedule for the on-call scheduler which includes assigning the Sunday Team Leaders.
    • Approve or deny swaps that are entered into QGenda by the providers. Make sure the swaps are viable before approving. These swaps must be handled in a timely fashion.
    • Review the volume in XPM every afternoon to determine if the after-hour offices for that evening are appropriately staffed or if providers need to be added, removed or shifted to other offices. Notify the providers and managers of any changes that are made.
    • Maintain availability on your scheduled weekday mornings, weekday evenings and weekends for all scheduling issues. This includes monitoring the patient volume in XPM for a minimum of 10:00 AM until Noon on Saturdays and Sundays.
    • Make sure that rounds are covered every day. On approximately the 15th of every month, send a reminder to the rounding schedulers (who have not yet entered their rounding schedule) to enter their schedule no later than the 20th of the month. Update rounding schedule changes during the month as needed.
    • Make sure that overnight call is covered every day. On approximately the 11th of every month, send a reminder to the overnight call schedulers (who have not yet entered their back-up call schedule) to enter their schedule no later than the 15th of the month. Notify the answering service when the call schedule is completed. Update overnight call schedule changes during the month as needed. Notify the answering service of all overnight call changes.
    • Edit the provider phone list as appropriate for the answering service. Make sure that they always have an updated list. Also, keep the intranet directory up to date.
    • Create accounts in QGenda for new providers at orientation and teach them how to navigate through the system.
    • Other various and related duties as may be assigned and/or required.
    • Must be able to communicate clearly and interact comfortably with providers and staff.
    • Process physicians’ payroll twice per month which includes verifying and entering all extra sessions, running reports for both per diem and salaried providers, etc.
    • Education:
      • High School Diploma required.

    • Licensure:

    • Knowledge, Skills & Abilities:

    • Experience:
      • Must be proficient in critical thinking, communication, organization, computer applications and clerical support.
COMPANY OVERVIEW: Founded in 1955, Pediatric Associates is one of the oldest and most respected pediatric practices in the United States. Pediatric Associates opened its first office in Hollywood, Florida. The Company was one of the first medical groups to introduce satellite office locations in consumer retail locations. They were also one of the first pediatric groups to embrace managed care in the 1970s, collaborating with insurance plans as healthcare partners with the common interest of providing South Florida's children with the best healthcare available. Today, Pediatric Associates is a national leader in pediatric population health management with over 200,000 patients under global risk. Keeping abreast of medical advances and changing lifestyles, Pediatric Associate’s modern facilities offer comprehensive services, including X-ray and state certified laboratories. The Company currently has 33 neighborhood locations, which are staffed by more than 200 employed providers who proudly serve families throughout Miami-Dade, Broward, Palm Beach, St. Lucie, counties, including Tampa and Jacksonville. Pediatric Associates will continue to bring the best possible healthcare service to its patients well into the 21st Century. Ease of access, prompt courteous service and responsiveness to our patients' concerns will always be their primary goal. Pediatric Associates has continued to thrive and today is recognized as one of the premier general pediatric and population health management practices in the United States.


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