Job Description

PRIMARY FUNCTION

  • Assist the Clinical Manager with the supervision of clinical services in the office. Perform clinical care essential to the assessment, promotion, maintenance and restoration of patient’s health and wellness.
  • ESSENTIAL FUNCTIONS OF THE JOB: (This list may not include all of the duties that may be assigned.)
  • SKILLS
    • Assist the Clinical Manager with supervising the training and development of the clinical staff.
    • Assist the Clinical Manager with the development and maintenance of a productive and positive work environment.
    • Assists the Clinical Manager with monitoring and improvement of office flow and work efficiency.
    • Assists the Clinical Manager with providing great customer service to our patients and families.
    • Assists Clinical Manager in monitoring employee daily time swipes, overtime and paid time off
    • Strives to achieve the goals set by the office budget and learn dashboard
    • Supports the Clinical Manager with completion of management tasks including but not limited to: Vaccine and supplies inventory and ordering, temperature excursion management, ADP management, employee relations management, staff supervision and coaching, customer service management, etc.
    • Functions as "Acting Clinical Manager" in the absence of the Clinical Manager.
    • Functions as a "Mentor/Trainer" for new hires and employees needing remediation, as needed.
    • Assists Clinical Manager in the supervision of individual staff assignments
    • Participates and contributes in meetings
    • Utilizes positive and constructive management skills to build collaboration and teamwork.
    • Competent in all clinical phone responsibilities
    • Understands, assists with and supervises the processing of medical record requests
    • Demonstrates individual initiative
    • Identifies, analyzes and solves problems
    • Oversees stocking (vaccine refrigerator, exam rooms and stations) and cleaning (exam rooms, bathrooms and nurse’s stations), as needed
    • Understands and participates in the interview, hiring and development of new employees
    • Resolves staff conflicts diplomatically and tactfully
    • Assists and participates in the supervision of staff and future leadership development
    • Knowledgeable in how to clean and sterilize instruments and dispose of contaminated supplies
    • Prepares treatment rooms for patients’ examinations and keeps the rooms neat, clean and stocked
    • Greets patients and visitors in a prompt, courteous and helpful manner
    • Measures and records patient’s vital signs
    • Responsible in making sure that patient information is complete (immunization records, allergy, newborn screening)
    • Prepares patients properly and efficiently for patient care
    • Responsible for obtaining the health record update
    • Assists physicians in patient care, medical procedures and emergency situations
    • Performs sensory screenings as needed
    • Completes any necessary forms for patients
    • Obtains pertinent medical information from outside sources
    • Sets up home therapies for patients
    • Ability to educate patients on usage of asthma devices
    • Ensures that all samples are checked for expiration dates
    • Administers immunizations and medications as per protocol
    • Adheres to OSHA and safety requirements
    • Knowledge of basic medical terminology, and immunization requirements for children
    • Knowledge of grammar, spelling and punctuation with the ability to read, understand and follow oral and written instruction
  • PERFORMANCE REQUIREMENTS
    • Education:
      • High School Diploma or equivalent.

    • Licensure:
      • L.P.N. or R.N. or M/A diploma required, active CPR certification. *Upon hire, and for the duration of the employment period driver’s license must be active and valid*

    • Experience:
      • Prefer one to three years work experience in a medical office setting. Knowledge of computer desired.

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

Apply Online