Job Description

Billing Assistant

Laguna Hills · Revenue Cycle Management
Laguna Hills , CA
Full Time, Days
Weekly Schedule: Monday-Friday, 8:00am-3:00pm
Bilingual: None
Bilingual Type: N/A
Posted 11/18/2021
Req # 7178

PRIMARY FUNCTION:  Performs clerical duties and processes incoming and outgoing mail

REPORTS TO: Reports to Revenue Operations Manager


ESSENTIAL FUNCTIONS OF THE JOB: (This list may not include all the duties that may be assigned.)


  1. Processes and organizes all mail correspondence including sorting, batching, scanning, and assigning of all manual payment batches.


  1. Obtains information from clearinghouse and/or payer websites, such as EFT/ERA, and uploads information into the practice management system.


  1. Assists the RCM department operations' data entry needs  in the practice management system


  1. Accepts and signs for incoming and outgoing mail and packages.  Process postage for outgoing mail.


  1. Processes and submits all supply orders for the RCM department.


*Non patient-facing




Adhere to all organizational information security policies and protect all sensitive information including but not limited to ePHI and PHI in accordance with organizational policy, Federal, State, and local regulations.



  • Indoor work
  • Operating computer
  • Reach outward
  • Manual Dexterity
  • Reach above shoulder
  • Lift/Carry 21-50 lbs.
  • Push/Pull 13-25 lbs.
  • Sitting
  • Walking
  • Squat or kneel
  • Bending


Other Physical Requirements

  • Sense of vision
  • Sense of sound
  • Sense of touch
  • Ability to wear Personal Protective Equipment (PPE)


EDUCATION: High School Diploma or equivalent required.




*Upon hire, and for the duration of the employment period driver’s license must be active and valid.*


EXPERIENCE: Minimum 1-3 years of experience required. Previous healthcare experience not required.


  • Proficient in Microsoft Office; working knowledge of systems (Outlook)
  • Ability to communicate effectively and in writing
  • Ability to multitask in a fast-paced environment
  • Ability to prioritize work
  • Ability to work in a team environment or independently


*Being fully vaccinated against COVID-19 is required unless approved for a medical or religious exemption.

Application Instructions

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