Job Description

Clinical Manager

Citrus Park · Citrus Park Clinical Manager
Tampa, FL
Health Care
Full Time, Days
Weekly Schedule: Monday- Friday 8:00am - 5:00pm
Bilingual: None
Bilingual Type: N/A
Posted 09/23/2019
Req # 3606

PRIMARY FUNCTION: Manages and administers the clinical services and operations in the office. Perform clinical care essential to the assessment, promotion, maintenance and restoration of patient’s health and wellness.


SUPERVISORY RESPONSIBILITIES: Exercises supervision over training, development, and evaluation of the clinical staff.


ESSENTIAL FUNCTIONS OF THE JOB: (This list may not include all of the duties that may be assigned.)

  1. Understands office staffing calculations and approved budget and works diligently with the Human Resources department to recruit, interview and hire and maintain the appropriate number of staff members the office needs.
  1. Identifies and develops future leadership.
  1. Trains the Assistant Managers to their full capabilities to ensure that they can cover all management areas in the absence of the manager.
  1. Assigns the Assistant Clinical Manager as "acting Manager" at least once a week to ensure development and management proficiency.
  1. Identifies and develops in-office Mentors/Trainers that are assigned to train and develop all new clinical employees.
  1. Supervises and participates in the mentoring and training process for all clinical staff members.
  1. Responsible for a constructive, positive and productive work environment.
  1. Creates weekly employee schedules and delegates office responsibilities.
  1. Communicates with the staff in a professional, clear and positive way.
  1. Schedules, coordinates, and conducts monthly staff meetings to educate the staff on all new initiatives and policies.
  1. Utilizes positive and constructive management skills to build collaboration and teamwork.
  1. Actively participates in the evaluation and improvement of the patient care flow and work efficiency.
  1. Actively works alongside the staff working up patients and moving the flow, especially during critical hours (Beginning of session, lunch break transitions or end of sessions).
  1. Supervises to ensure the office has all medical equipment needed and is proactive in requesting assistance in the acquisition of new equipment or repair of current equipment.
  1. Promotes employee appreciation activities and actively participates in the coordination of office team building activities (Maximize the use of employee appreciation budget).
  1. Promotes and provides great customer service to patients and families and supervises that the staff also provides a high level customer service.
  1. Demonstrates the knowledge and understanding of office budget and goals.
  1. Strives to achieve practice and office goals.
  1. Shows individual initiative.
  1. Identifies, analyzes and solves problems.
  1. Resolves staff conflicts diplomatically and tactfully.
  1. Along with physicians, provides assistance in patient care and in emergency situations.
  1. Performs all medical assistant and assistant clinical manager duties.
  1. Oversees stocking (vaccine refrigerator, exam rooms and stations) and cleaning (exam rooms, bathrooms and nurse’s stations), as needed.
  1. Responsible for processing medical record requests.
  1. Prepares and arranges vaccine transfers.
  1. Knowledge of basic medical terminology and immunization requirements for children.
  1. Knowledge of grammar, spelling and punctuation with the ability to read, understand and follow oral and written instruction.


TYPICAL WORKING CONDITIONS: Requires full range of body motion including handling and lifting of patients, manual and finger dexterity and eye-hand coordination.  Requires standing and walking for extensive periods of time.  Occasionally requires lifting and carrying items weighing up to 50 pounds. Requires corrected vision and hearing within normal range. Frequent exposure to communicable diseases or bodily fluids, toxic substances, ionizing radiation, medical preparations and other conditions common to an office environment.



Adhere to all organizational information security policies and protect all sensitive information including but not limited to ePHI and PHI in accordance with organizational policy, Federal, State, and local regulations.


Education: High School Diploma or equivalent.

Licensure/Certification: L.P.N. or R.N. certification or M/A diploma required and active CPR certification.


Experience: Prefer one to three years work experience in a medical office setting. 


Knowledge, Skills & Abilities: Knowledge of computer required.


COMPANY OVERVIEW: Founded in 1955, Pediatric Associates is one of the oldest and most respected pediatric practices in the United States. Pediatric Associates opened its first office in Hollywood, Florida. The Company was one of the first medical groups to introduce satellite office locations in consumer retail locations. They were also one of the first pediatric groups to embrace managed care in the 1970s, collaborating with insurance plans as healthcare partners with the common interest of providing South Florida's children with the best healthcare available. Today, Pediatric Associates is a national leader in pediatric population health management with over 200,000 patients under global risk. Keeping abreast of medical advances and changing lifestyles, Pediatric Associate’s modern facilities offer comprehensive services, including X-ray and state certified laboratories. The Company currently has 33 neighborhood locations, which are staffed by more than 200 employed providers who proudly serve families throughout Miami-Dade, Broward, Palm Beach, St. Lucie, counties, including Tampa and Jacksonville. Pediatric Associates will continue to bring the best possible healthcare service to its patients well into the 21st Century. Ease of access, prompt courteous service and responsiveness to our patients' concerns will always be their primary goal. Pediatric Associates has continued to thrive and today is recognized as one of the premier general pediatric and population health management practices in the United States.

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