Job Description

Clinical Operations Integration Manager

Business Office · Physician APP Development
Plantation, FL
Health Care
Full Time, Days
Weekly Schedule: Monday - Friday8:00am - 5:00pm
Bilingual: None
Bilingual Type: N/A
Posted 12/02/2019
Req # 3946

PRIMARY FUNCTION:  Responsible for the successful management of business operations transformation/integration of acquired practices as part of Pediatric Associate’s growth strategy.   Responsible areas of transformation would include but not limited to:

  • Clinical Medical Assistant floor and phone services
  • Purchasing, including vaccine inventory
  • Scribe
  • Laboratory and X-ray services

 

 

REPORTS TO: Reports to the Vice President of Integration.

 

SUPERVISORY RESPONSIBILITIES: Oversees support staff as needed when they are on-site during implementation of new processes or technology systems.

 

ESSENTIAL FUNCTIONS OF THE JOB: (This list may not include all of the duties that may be assigned.)

 

  1. Due Diligence - Assuring approved acquisitions and partnerships’ core operations are vetted in responsible areas of transformation
    1. Review existing processes, resources and systems within acquisition targets
    2. Identify and collaborate on prioritization of necessary changes needed to support the business goals
    3. Develop and reference set criteria to evaluate acquisition targets.
    4. Identify any potential risks regarding current policies or processes
    5.  

      1. Transition Integration - On site management of the successful integration of acquired practices in responsible areas of transformation.
        1. Assess the engagement, professional skills, and training needs of staff in order to identify the change impact on staff, process, & policy
        2. Assist with development plans for area workflow changes that support long term success
        3. Facilitate implementation of first priority operational integration changes determined by Senior Leadership
        4. Develop successful and regular communication including feedback loop with the Vice President of Integration.
        5. Oversee day-to-day change management activities and regularly analyze measurable performance as they relate to the stated goals.
        6. Manage and give direction to support training staff when needed during implementation.
        7. Collaborate with core business and acquisition department managers to ensure successful integration in the first year.  
        8.  

          1. Post Integration - Transition areas of responsibility to practice operations team
            1. Develop a transition document detailing successes and challenges of integration including upcoming plans and continued opportunities for development
            2.  

               

              TYPICAL WORKING CONDITIONS: Working in a professional office environment. Extensive travel will be required between PA locations and corporate headquarters.

               

              PERFORMANCE REQUIREMENTS:

               

              Successfully manage Pediatric Associates’ clinical practice integration and transformation efforts on site at new acquisition targets.

               

              • Experienced leadership and expertise in direct management of business operations.

               

              • Knowledge of and experience in developing workflow plans with subsequent training, implementation and performance analysis as it relates to corporate goals.

               

              • Excellent communicator and team leader influencing peers and employees effectively in order to achieve stated goals.  

               

              • Performance driven and accountable to establish team and individual goals, monitor and report to senior management.

               

              • The ability to represent the Company both internally and externally in order to forward organizational goals and initiatives.

               

              • Skilled with interpreting business analytics as well as developing regular reporting for staff, peers and senior management

               

              Experience (Required): A minimum of 5 years of progressive experience in a primary care or multispecialty clinical setting, including at least 2 in a management position with proven success of implementing change and support of corporate mission.

               

              Education:  Associates degree in business or a related field.

               

              Licensure/Certification: N/A

               

              Preferred: Bachelors degree in business, health care administration or a related field.  Agile and/or other project management certification. 

               

              Knowledge, Skills & Abilities: Accelerated knowledge and expertise in front office operations, managed care, and health care settings; current knowledge of best practices in practice management and operations.

        COMPANY OVERVIEW: Founded in 1955, Pediatric Associates is one of the oldest and most respected pediatric practices in the United States. Pediatric Associates opened its first office in Hollywood, Florida. The Company was one of the first medical groups to introduce satellite office locations in consumer retail locations. They were also one of the first pediatric groups to embrace managed care in the 1970s, collaborating with insurance plans as healthcare partners with the common interest of providing South Florida's children with the best healthcare available. Today, Pediatric Associates is a national leader in pediatric population health management with over 200,000 patients under global risk. Keeping abreast of medical advances and changing lifestyles, Pediatric Associate’s modern facilities offer comprehensive services, including X-ray and state certified laboratories. The Company currently has 33 neighborhood locations, which are staffed by more than 200 employed providers who proudly serve families throughout Miami-Dade, Broward, Palm Beach, St. Lucie, counties, including Tampa and Jacksonville. Pediatric Associates will continue to bring the best possible healthcare service to its patients well into the 21st Century. Ease of access, prompt courteous service and responsiveness to our patients' concerns will always be their primary goal. Pediatric Associates has continued to thrive and today is recognized as one of the premier general pediatric and population health management practices in the United States.

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