PRIMARY FUNCTION: Responsible for providing direct medical care to children from birth to adulthood with an emphasis on patient-centered, cost-effective medical care.
REPORTS TO: Reports directly to the Chief Medical Officer
SUPERVISORY RESPONSIBILITIES: None.
ESSENTIAL FUNCTIONS OF THE JOB: (This list may not include all of the duties that may be assigned.)
- Delivers and directs patient care within scope of practice.
- Obtains complete and accurate information in a courteous and respectful manner in order to determine an appropriate treatment plan.
- Performs treatments quickly and efficiently while keeping the parents/patients informed and being sensitive to the patient's comfort during the treatment.
- Sets the expectation with the parents by listening to their concerns and addressing those that can be addressed and informing the parents of the course of action to follow for other health concerns.
- Advises patients and family members in methods that facilitate a capacity for self-care and a move toward a healthcare partnership between providers, patients and their families.
- Communicates effectively with staff.
- Provides clear and concise verbal and written instructions and ensures that instructions are understood by listening and asking for feedback.
- Writes patient notes that are legible in order to provide adequate information for other health care providers.
- Addresses health care issues appropriately.
- Uses the Electronic Health Record to assist in the delivery of quality patient care.
- Applies customer service guidelines appropriate for the situation.
- Consults and coordinates with health care providers working at any location.
- Provides assistance to the health care providers by answering questions regarding patient care.
- Works in coordination with the health care providers and care managers to develop treatment plans for patients.
- Works with all other staff in the office as a member of the office and the system.
- Participates in fulfilling the mission, vision, goals and objectives of the organization
- Assists in committee and other duties.
- Maintains a clean work environment including adequate supplies and upkeep of office and equipment. Reports defective or missing equipment and safety hazards. Assists in disaster planning and activities.
- Coordinates and works with other team members to ensure the efficient and effective flow of patients though the office.
- Works in coordination with the Quality Assurance Team and management to develop and implement a quality assurance program.
- Monitors the quality of care delivered.
- Completes charts reviews on a regular basis
- Provides and receives feedback on quality of care being delivered to ensure regulatory standards are met as they apply to the practice.
- Abides by policies, procedures and bylaws.
TYPICAL WORKING CONDITIONS: Working in a medical office environment. Involves interaction with management and medical providers. May require sitting for long periods. Requires manual dexterity sufficient to operate a keyboard, type at 35 wpm, operate calculator, copier, and such other office equipment as necessary. Must be able to communicate clearly both written and verbally. It is necessary to view and type on computer screens for long periods and to work in a high volume environment. Occasional evening or weekend work may be required.
Job duties involve considerable sitting, standing, walking, bending, and lifting on a daily basis. The employee must be able to respond when needed by prompt appearance at a required location, and be able to work under physically and emotionally stressed conditions. The employee is frequently exposed to communicable diseases. Safety precautions for employees such as blood drawing for screening of various diseases such as hepatitis, required immunizations, etc. are necessary. The employee is occasionally subject to verbal abuse, threats, and physical violence from angry, hostile, or disgruntled patients and/or family members. Employee will be required to work holidays, evenings, weekends and nights, and may be required to work in other locations away from primary work site.
Adhere to all organizational information security policies and protect all sensitive information including but not limited to ePHI and PHI in accordance with organizational policy, Federal, State, and local regulations.
- Successful completion of an Accredited Nurse Practitioner or Physician Assistant Program
- Physician Assistants must have passed the NCCPA certification exam
- Nurse Practitioners graduating after July 1, 2006 must be board certified.
- Nurse Practitioners must be certified by the ANCC or PNCB
- Current, unrestricted license in the state of Florida
- Current certification in Basic Life Support (BLS) required
*Upon hire, and for the duration of the employment period driver’s license must be active and valid.*
KNOWLEDGE, SKILLS AND ABILITIES: Ability to efficiently and effectively manage multiple clinical tasks. Ability and comfort to educate and coordinate with other health care professionals. Knowledge of all Compliance documents including but not limited to the Employee Handbook, Code of Conduct, Compliance Plan, and OSHA Binder. Above average communication and interpersonal skills. Proficiency in the use of appropriate computer software and hardware. Ability to perform job with minimum supervision. Ability to work in a multi-disciplinary team, ensuring that other specialties are included in the healthcare plan. Ability to maintain quality, safety and infection control standards.
- 2+ years of experience working in pediatrics or completion of a pediatric focused training program is preferred.