Clinical Learning & Development Specialist (Medical Assistant)

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  • Dallas, TX
  • TX 100 Corporate
  • Full Time - Days
  • Corporate
  • Req #: 11251
  • Posted: January 26, 2023
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ESSENTIAL FUNCTIONS OF THE JOB: (This list may not include all the duties that may be assigned.)

  1. Train and develop new and existing clinical employees.
  1. Maintain updated copies of training manuals, multimedia visual aids and other educational materials to be used as reference tools for staff training or onsite.
  1. Assists in the development of training and evaluation procedures as part of their job function.
  1. Coordinates and set-up staff development programs/training sessions in collaboration with but not limited to the following departments as needed:  Human Resource, IT, EHR, Risk/Compliance and Manage Care.
  1. Arranges and coordinates training classes; including dates, invites, room availability, meals and technical set-up for clinical training sessions.
  1. Collaborates with management and conducts surveys to identify training needs based on changing requirements and continued process improvement departmental expectations.
  1. Assists in the development of PAU clinical department training courses.
  1. Collaborates with Clinical department training manager to update and maintain.
  1. Training Guidelines used by managers for employee probationary period.
  1. Maintain training tracking process, enters data, tracks completion, and processes communication/certification to managers.
  1. Order supplies for training and training department as needed.
  1. Communicates employee training dates, list of expected attendees, and follow-up with clinical managers.
  1. Identify and coordinate administration of missing required vaccinations for new employees starting with PA at the Business Office training sessions.
  1. Create XPM accounts for new employees receiving immunizations in B/O.
  1. Track and upload vaccine records.


Typical Working Conditions: Working in a professional office environment. The position requires ability to multi-task, clear & concise communications, and data entry for extended period of times. Requires occasional lifting of files and boxes weighing up to 25 lbs. Requires manual dexterity sufficient to operate a keyboard, type at 35 wpm, operate copier, and other office equipment as necessary.

NOTE: Must have the flexibility to travel throughout the DFW metroplex as specific training needs indicate. Position may require occasional travel  outside the DFW Metroplex or the State of Texas (i.e. New clinic acquisition training, Conference attendance, etc.).



Adhere to all organizational information security policies and protect all sensitive information including but not limited to ePHI and PHI in accordance with organizational policy, Federal, State, and local regulations.


Education: High School Diploma or equivalent.


Licensure/Certification: Certified Medical Assistant or 3+ years experience.


Experience: A minimum of 2 years’ experience as a Medical Assistant is required. Lead Medical Assistant, Pediatric Experience, and/or Medical Training Background Preferred.

The Clinical Training and Development Specialist must possess the ability to communicate information and ideas, speak clearly so others can understand, to listen and comprehend information (verbal and Written), to apply general rules to specific problems, to produce answers that make sense, and identify the communication needs of others.


Knowledge, Skills & Abilities: Knowledge of employee training and development a plus.

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