Appointment Scheduler

  • Scottsdale, AZ
  • Full Time - Days
  • Clinical Support
  • Req #: 12167
  • Posted: January 20, 2023
Apply Now Save Job Saved

Summary

The Appointment Schedulers for Arbor Medical Partners, LLC, are responsible for making appointments for all the providers throughout our organization.

NOTE: Job location will be discussed and determined during interview based on Candidate needs and clinic availability.

 

PRINCIPAL DUTIES AND RESPONSIBILITIES

  • Answers incoming calls with pleasant & comforting manner
  • Registers new patients into EMR system
  • Schedules appointments
  • Verify patient demographics
  • Signing people up to the portal
  • Portal messages, working patient ticklers, rescheduling patients when needed
  • Informs patients of payment policy
  • Informs patients of any outstanding patient balance
  • Gives patients directions to the office
  • Ensures all patient appointments have been confirmed
  • Screens patient complaints and relays message to the appropriate team lead

Perform other related duties as required

 

EXPECTATIONS

  • Be at work on time, ready to go by scheduled time
  • Participating in staff meetings
  • Volunteering in flu clinics/Saturday hours
  • Participating in any training sessions
  • Use exceptional customer service

 

GENERAL QUALIFICATIONS

  • High School graduate or equivalent
  • One year experience in physician office
  • Ability to communicate effectively with patients and others
  • Ability to obtain information and accurately enter it into computer
  • Pleasant personality
  • Fluent in English, multilingual preferred
  • Ability to function successfully under stressful conditions
  • Excellent data entry skills

***NOTE: Employees must be fully vaccinated against COVID-19, unless approved for a medical or religious exemption. Employees are required to wear masks.

Share:

Related Jobs

Join Our Talent Community!

baby crawling

Love what you do?

Be the first to know about our career opportunities and events by joining our family of companies Talent Community!