Medical Assistant - Allergy
- Allergy Medical Assistants perform general medical assistant tasks, including appointment setting, taking patients' medical history and vitals as well as more specialized duties, such as allergy tests, pulmonary function tests and allergy skin testing, educating patients on symptom management, allergen avoidance, prescribed medications plan of action, and preparing medications like allergy serums and injections. Performing clinical care essential to the assessment, promotion, maintenance and restoration of patient’s health and wellness.
- ESSENTIAL FUNCTIONS OF THE JOB
- This list may not include all of the duties that may be assigned.
- Greet patients’ verify last name and D.O.B with parent.
- Prepare treatment rooms for patient examinations, keeping the rooms neat and clean. Maintains treatment room with necessary supplies and materials. Ensures cleanliness
- Clean and sterilize instruments and dispose of contaminated supplies.
- Measure and record patients' vital signs, such as height, weight, temperature, blood pressure, pulse, respiration and 02 saturation.
- Perform spirometry testing, peak flow and exhaled nitric oxide.
- Check to make sure that patient history is complete i.e. (immunization records, allergy to medications or food, birth weights etc...)
- Show patients to examination rooms and prepare them for the physician.
- Obtain brief summary of patient complaint. Complete patient history intake for new patient allergy (NPA). Reviews previous visits to obtain follow-up plan as needed.
- Able to set up different allergy skin test panels and perform test on patients as well as resulting skin test on form and patient electronic chart.
- Perform skin cultures, administer ordered injections, medications and treatments, (ie: Albuterol HFA, DuoNeb Solutions, oral medications Flu Shots, Xolair and allergy/immunotherapy injections. Assist doctors in any necessary procedures such as giving injections or allergy testing.
- Assures patient stays for required observation time after injection(s). Observes, records and reports patients’ vitals and reactions to treatments. Reacts appropriately in patient reaction situations: informs physician and/ or other clinical staff as necessary to migrate adverse reactions.
- Learn and perform immunotherapy vial mixing procedures as well as creating individual labeling for newly made allergy shot vials.
- Process drug refills requests and provide prescription information to pharmacies. Completing prior authorizations for rejected medications when needed. Review and empty phone bins for department on a daily basis.
- Fill out any necessary paper work for patient’s i.e. (school forms, medication forms).
- Call hospitals to obtain any necessary results i.e. (lab and x-ray results).
- Complete any necessary referrals and referral cover sheets for doctor approval. Call insurance companies to obtain necessary authorization for certain procedures.
- Set up any home therapies for patient use i.e. nebulizer therapy, aero chambers.
- Explain treatment procedures, medications, and physician instructions to patients, such as demonstration of proper medication technique of asthma medications, peak flows, asthma or allergy action plan, nasal washes, wet wrap therapy etc.
- Explain food/drug challenge process to parent. Set up dosages per clinician orders to be ingested and document for completion of challenges with patient.
- Keeping a clean, safe and organized work environment for patients and staff.
- Attending any necessary meetings to be up to date on changes in protocol and procedures.
- Working as a team with doctors, clinical and front office staff for optimal patient care.
- Assisting the doctor and any other personnel in emergency situations.
- Keeping expiration dates current on all sample medications.
- Follow any OSHA and Safety requirements for rooms and documentation.
- Other various duties as assigned, including cross training in other functional areas.
- PERFORMANCE REQUIREMENTS
- High School Diploma or equivalent. Graduation from an accredited Medical Assistant Program. Medical Doctors must have a Bachelor of Science degree in General Medicine from a regionally accredited university or equivalent.
- MA Diploma or Certification. *Upon hire, and for the duration of the employment period driver’s license must be active and valid*
Knowledge, Skills & Abilities:
- Ability to perform necessary vital signs for pediatrics and obtain patient histories. Knowledge of basic medical terminology, and immunization requirements for children. Ability to assess emergency situations and act accordingly. Maintain effective working relationships with patients, employees and the public. Active CPR certification required.
- Prefer one year work experience in a Pediatric Allergy or general Allergist office setting, previous experience performing skin testing and spirometry preferred. Knowledge of computer desired must be bilingual. Prefer previous work experience in allergy medical office setting but not mandatory.
Adhere to all organizational information security policies and protect all sensitive information including but not limited to ePHI and PHI in accordance with organizational policy, Federal, State, and local regulations.