Medical Office Assistant

TITLE: MEDICAL OFFICE ASSISTANT 

SUMMARY: This position is primarily responsible for support with the daily activities of a medical office including patient service, filing, telephone coverage, appointment scheduling, registration, and patient referrals. 

ESSENTIAL DUTIES AND RESPONSIBILITIES: Core duties and responsibilities include the following.
*     Update and maintain an electronic patient system as required
*     Answer telephone and either respond to inquiry, direct caller to appropriate personnel, or initiate a triage slip for response from medical personnel
*     Schedule appointments and enter appointment date and time into computerized scheduler
*     Conduct and/or assist in reminder calls to patients
*     Greet and direct patients, salespeople, and visitors
*     Register patients and patient verification
*     Make appropriate updates in computer system and on patient's chart
*     Prepare all billing in computerized system for processing by finance
*     Collect payments, verify insurance, and reconcile daily cash reports
*     Assist in resolving patient complaints
*     All other duties assigned

EDUCATION AND/OR EXPERIENCE: Must have high school transcript/diploma or GED equivalent