Job Description

System Administrator Manager

Business Office · Information Technology
Plantation, FL
Health Care
Full Time, Days
Weekly Schedule: Monday - Friday 8am - 5pmOn call for emergenciesOvernight as needed for projects or maintenance
Bilingual: Preferred
Bilingual Type: Spanish
Posted 03/27/2019
Req # 2891
  • PRIMARY FUNCTION
    • Systems Administration, Security and Architecture
  • ESSENTIAL FUNCTIONS OF THE JOB
    • This list may not include all of the duties that may be assigned.
       
    • Build, manage and maintain data networks, application and storage servers based on TCP/IP and Microsoft based Server and Desktop architecture including Terminal Server, MS SQL server, MS Exchange Server and SharePoint Server, in both a physical and virtual machine environment
    • Provide technical leadership to other system administrators in developing solutions for system architecture, design, security and management
    • Create and maintain technical documentation, end user documentation and system administration documentation using standard desktop software tools
    • Manage and maintain a secure computing environment including complex firewall and endpoint protection systems, encryption and certificate services
    • Configure and maintain business VoIP telephony systems
    • Solid experience with managing a Microsoft Windows Server environment is a requirement
    • Provide application support to users who have varying degrees of knowledge with computer systems by communicating effectively and applying your experience
    • Research, troubleshoot and solve complex data and voice system problems and engage and consult with vendor engineers as needed
    • Serve as a consultant to the business and IT teams to determine the most appropriate technology solution required for business projects as a subject matter expert in the areas of technology design and support
    • Leverage teammates, knowledge bases, technology forums and vendor support to perform root cause analysis and implement controls to prevent outage recurrences
    •  

       

      PERFORMANCE REQUIREMENTS:

      Lead a team of system administrators to rapidly respond to and resolve complex network and application issues in a structured, analytical and logical manner. Make architecture and implementation decisions that protect service availability and data integrity at all times

    • Apply sound time management principles to prioritize multiple tasks and issues to meet deadlines and satisfy service level agreements
    • Courteously, reliably and quickly provide support to end users both over the phone and in person following established protocols for troubleshooting and resolution
    • Communicate clearly and accurately to provide status reports to leadership, as well as to provide instructions and advise to end users. Able to translate "tech talk" into a format that can be understood by those who are not comfortable with technical language
    • Manage remote datacenter systems to ensure that the data and communication systems are always secure, updated, and available
    • Perform routine system maintenance daily to ensure availability of data and communication services at all times during production hours
    • Manage software licenses, system logs and perimeter security systems to ensure compliance with all security and licensing protocols
    • Willing and able to work flexible hours as needed for special projects
    • Must hold a valid driver’s license, have reliable transportation, and be willing to travel to provide on-site support at our various office locations
    • Apply best practices for system administration to manage a large and complex data network so that it is secure, reliable and robust
    • Must be able to lift 50lbs frequently
    • Occasional travel is necessary on as as-needed basis to resolve issues at our office locations
  • PERFORMANCE REQUIREMENTS
    • Education:
      • * Undergraduate degree in Information Technology and a minimum of 10 years of demonstrated advanced experience in the field of Active Directory and TCP/IP system administration

        * Current industry certifications at an expert level are a required, including MCSE Server Infrastructure

        * Certifications at an advanced level for Citrix, VMWare and Fortinet are preferred


    • Licensure:

    • Knowledge, Skills & Abilities:

    • Experience:
      • * Minimum of 5 years’ experience as an advanced System Administrator in a healthcare environment, 10 or more years’ experience preferred

        * Demonstrated experience with installing, configuring and managing VMWare, MS Sharepoint 2012 server, Windows Server 2008/2012 and Windows 7/10/Active Directory, MS SQL Server 2008/2012, firewalls, TCP/IP, VoIP and MS Exchange and MS File and Print services, NetApp SANs, Wireless Access Points

        * Minimum of 5 years’ experience providing technical support in a team helpdesk environment using software tools for contact management and issue resolution

        * MS SQL 2008/2012/2014 scripting and management experience is desirable


    • Adhere to all organizational information security policies and protect all sensitive information including but not limited to ePHI and PHI in accordance with organizational policy, Federal, State, and local regulations.
COMPANY OVERVIEW: Founded in 1955, Pediatric Associates is one of the oldest and most respected pediatric practices in the United States. Pediatric Associates opened its first office in Hollywood, Florida. The Company was one of the first medical groups to introduce satellite office locations in consumer retail locations. They were also one of the first pediatric groups to embrace managed care in the 1970s, collaborating with insurance plans as healthcare partners with the common interest of providing South Florida's children with the best healthcare available. Today, Pediatric Associates is a national leader in pediatric population health management with over 200,000 patients under global risk. Keeping abreast of medical advances and changing lifestyles, Pediatric Associate’s modern facilities offer comprehensive services, including X-ray and state certified laboratories. The Company currently has 33 neighborhood locations, which are staffed by more than 200 employed providers who proudly serve families throughout Miami-Dade, Broward, Palm Beach, St. Lucie, counties, including Tampa and Jacksonville. Pediatric Associates will continue to bring the best possible healthcare service to its patients well into the 21st Century. Ease of access, prompt courteous service and responsiveness to our patients' concerns will always be their primary goal. Pediatric Associates has continued to thrive and today is recognized as one of the premier general pediatric and population health management practices in the United States.

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